FAQs.

Financial Advice & Planning

  • A. A financial advisor works with you to identify, plan for, and achieve your financial goals. We help you understand if your goals are realistic, how much risk is needed, and how to balance security with aspiration. We also provide strategies across investments, property, debt management, tax planning, and asset structuring through vehicles like trusts or companies.

  • A. If you want expert guidance across investments, tax, superannuation, insurance, and retirement planning - or simply clarity and confidence in your financial decisions - a financial advisor can be invaluable. We help navigate complex rules, avoid costly mistakes, and maximise your opportunities.

  • A. As early as possible! There’s no minimum age. A good advisor should only engage with you if they can clearly add value beyond the cost of their services. Receiving advice earlier in life can give you a major head start through better financial habits and wealth-building strategies.

  • A. Regardless of your stage of life, having a clear financial strategy is essential. Financial modelling maps your current position against future goals, helping you make confident decisions today and adjust your strategy over time. This becomes even more critical during pre-retirement and post-retirement planning stages.

  • A. It depends on your goals and financial complexity. Most clients benefit from annual reviews, but we may meet more often during major life events (like retirement, starting a business, or receiving an inheritance). We’re also here for you year-round as your circumstances evolve.

  • A. Advisers can be paid through flat fees, ongoing service agreements, hourly rates, or commissions (usually for insurance products). We believe in transparency and will always explain how we’re paid upfront — so there are no surprises and you understand the value of our advice.

  • A. Life changes — and so should your financial plan. Whether it’s a new job, buying a home, getting married, or receiving an inheritance, we can update your strategy to reflect your new circumstances. Ongoing advice ensures your plan stays relevant and effective.

Superannuation & Pensions

  • A. Within the Australian superannuation system, you have the option to choose between Industry Funds, Retail Funds, and Self-Managed Super Funds. Some employers offer Corporate Funds, and government employees may have access to Public Sector Funds.

    In determining the right fund for you, we consider factors such as investment strategy, cost, financial capacity, risk tolerance, and how hands-on you want to be. Each client’s needs are different, and we tailor our advice accordingly.

  • A. The amount you should have in your super depends on various factors, including your risk tolerance, retirement lifestyle goals, and whether you intend to run down your capital or leave an inheritance. Starting contributions early can have a large impact due to compounding investment returns in a low-tax environment.

    According to the Association of Superannuation Funds of Australia’s March 2022 report, an individual retiring at 67 with their own home would need around $46,494 per year to live comfortably. However, your specific goal will vary based on whether you plan for aged care, wish to preserve your capital, or factor in Age Pension entitlements.

  • A. An SMSF offers greater control and flexibility over how your super is invested, but with that control comes added responsibility. It may be suitable for individuals with higher balances who are confident in managing investments, want access to specific asset types (like direct property), or prefer tailored estate planning strategies. However, SMSFs come with strict compliance obligations and costs. We carefully assess whether an SMSF aligns with your financial goals, capacity, and level of engagement before recommending one.

  • A. Superannuation has two main phases: accumulation and pension. In the accumulation phase, you contribute to super and the balance grows through contributions and investment returns. Once you retire or meet a condition of release, you can enter the pension phase, where you begin drawing income. The pension phase generally has tax-free earnings, while accumulation is taxed at a concessional rate. We help you transition strategically to maximise your income and tax benefits.

  • A. When you retire, your super can be converted into an income stream known as an account-based pension. This allows you to draw regular payments while your remaining balance stays invested. The structure offers flexibility and potential tax advantages, depending on your age and circumstances. We help you assess the right time to make the switch and structure your pension to support your retirement goals.

  • A. Consolidating your super can simplify your finances, reduce fees, and make it easier to manage your investment strategy. However, it’s important to review your insurance, investment options, and any benefits before making a decision. We provide a thorough analysis to ensure any consolidation supports your broader financial goals.

  • A. Retirement planning involves identifying your lifestyle objectives, such as living expenses, aged care needs, downsizing plans, and any legacy intentions. It includes selecting investments that align with your goals and risk appetite, optimising superannuation contributions, and leveraging available tax concessions. Good retirement planning ensures your financial security while allowing flexibility for the future.

Personal Insurance

  • A. A financial adviser can assist with a broad range of personal insurances designed to protect you and your family from financial hardship due to illness, injury, or death. These include Life Insurance, Total and Permanent Disability (TPD), Trauma Insurance, and Income Protection. Advisers help you determine the right type and level of cover based on your financial situation, health, occupation, and goals, then recommend appropriate policies from leading providers.

  • A. Life Insurance pays a lump sum to your beneficiaries if you pass away or are diagnosed with a terminal illness. It provides financial security for loved ones, covering things like mortgage repayments, education costs, or general living expenses in your absence.

  • A. Total and Permanent Disability (TPD) Insurance pays a lump sum if you become permanently unable to work due to illness or injury. It can help cover ongoing living costs, medical care, or mortgage repayments when earning an income is no longer possible.

  • A. Trauma Insurance (also known as Critical Illness cover) pays a lump sum if you are diagnosed with a serious medical condition such as cancer, heart attack, or stroke. This payout can help fund treatment, rehabilitation, or time off work — easing the financial burden during recovery.

  • A. Income Protection Insurance pays a monthly benefit if you're unable to work due to temporary illness or injury. It typically covers up to 70% of your income and helps ensure you can maintain financial stability while you recover and return to work.

  • A. Private health insurance covers specific medical costs (hospital stays, dental, physio, etc.) but does not provide a payout.
    Risk insurance, on the other hand, pays you a lump sum or ongoing income if certain events occur, such as serious illness, injury, or death. These payouts can help you stay on track with your financial goals during a difficult time.

  • A. Navigating an insurance claim can be emotionally and administratively overwhelming, especially during a time of stress. As part of our dedicated claims handling service, we guide you through the entire process — from liaising with insurers and collecting medical reports to advocating on your behalf and ensuring all necessary paperwork is completed accurately and efficiently. Our goal is to minimise the burden, speed up outcomes, and help you focus on recovery, not red tape. Having someone in your corner who understands the system can make a meaningful difference when it matters most.

Debt Management

  • A. Paying down debt faster often involves making extra payments whenever possible, reducing the overall interest burden and shortening the loan term. Debt consolidation is another option — combining debts into a single loan with a lower interest rate can simplify repayments and potentially save on costs.

  • A. We take a strategic view of your debts — prioritising repayments, consolidating where appropriate, and using tools like budgeting and cash flow modelling. Whether it's managing mortgage repayments, credit cards, investment loans, or business finance, our role is to ensure your debt supports your long-term goals, rather than holding you back.

  • A. Refinancing can reduce your interest rate, improve cash flow, or allow access to equity for investment or lifestyle goals. However, it’s important to weigh up the long-term benefits against potential fees or changes in loan terms. We assess your situation to determine if refinancing aligns with your broader financial plan.

  • A. Generally, it's best to pay off high-interest, non-deductible debts first — such as credit cards or personal loans. These typically cost you more over time and provide no tax advantages. Once these are under control, we can look at structuring your deductible debts (like investment loans) to work more effectively as part of your broader financial strategy.

Financial Modelling

  • A. Financial modelling involves projecting your future financial position based on your current income, assets, expenses, and goals. It helps test different strategies — such as investing, saving, or retiring earlier — and shows how decisions today can affect outcomes in the years ahead.

  • A. Financial modelling provides a clear visualisation of how your financial future could look if you stay on course with a chosen strategy versus doing nothing. It highlights how small decisions made today can lead to significant impacts over time.

  • A. To build an accurate model, we typically need details like your income, expenses, superannuation balances, investment assets, debts, and future financial goals. The more accurate the data, the more tailored and useful the projections will be.

  • A. It’s ideal to review your financial model annually or when there’s a major life event — like a new job, home purchase, inheritance, or retirement planning change. This ensures your strategy remains aligned with your current circumstances and future goals.

  • A. Financial modelling allows us to map out how much you’ll need in retirement and whether you’re on track. It accounts for super contributions, investment earnings, spending needs, and government benefits to ensure your retirement goals are both realistic and achievable.